Petroza is a global dropshipping pet store offering unique, high-quality products for your furry friends. We ensure quick delivery, great customer service, and 100% satisfaction.

We operate from India, but we serve customers across the globe through our international warehouses and suppliers.

Yes, we carefully curate our product list with only pet-safe, vet-approved materials to ensure the well-being of your pets.

Simply browse our website, add items to your cart, and follow the secure checkout process.

Orders can be modified or canceled within 6 hours of placing. Please email us at petrozahelp@gmail.com immediately for any changes.

Please check your spam or promotions folder. If not found, contact us at petrozahelp@gmail.com.

We ship worldwide, including the US, UK, Canada, Australia, and across Europe and Asia.

Shipping usually takes 7-14 business days. In rare cases, it may take up to 21 days depending on location and customs.

Tracking details are emailed to you once your order is dispatched. You can also reach out to us at petrozahelp@gmail.com for updates.

We accept all major credit/debit cards, PayPal, UPI, and other secure international gateways.

Yes, we use encrypted SSL technology and secure payment partners to keep your transactions safe.

Make sure your card details are correct and that your bank allows international transactions. Contact your bank if the issue continues.

Yes, we offer hassle-free returns within 7 days of delivery. Products must be unused and in original packaging.

Email us with your order number and issue at petrozahelp@gmail.com. Once approved, refunds are processed within 3-7 business days.

Please send us photos of the damage within 48 hours of delivery, and we’ll replace or refund it immediately.

Absolutely! We never share your data with third parties and strictly follow GDPR-compliant privacy policies.

Yes, most products come with a 30-day replacement warranty for manufacturing defects. Specific warranty details are mentioned on product pages.

Each product page includes a sizing guide. If you’re unsure, contact us with your pet’s weight/breed for personalized help.

Yes, we mention product durability levels. Look for “chew-resistant” labels for aggressive chewers.