Contact Us
Contact the Petroza Care Team
We’re always here to help — whether you’re tracking your order, asking about our products, or just saying hello! Reach out to our dedicated team and we’ll respond with care and speed.
📬 How to Reach Us
If you have any questions, concerns, or need support regarding your order or our products, feel free to get in touch. Our support team will get back to you within 24 hours on business days.
📧 Email Us
For all inquiries, including product questions, returns, or order status:
Email: petrozahelp@gmail.com
We typically respond within 12–24 hours (Mon–Sat)
📦 Track an Order
Use our Order Tracking page (linked in the top menu) to view real-time shipping updates.
📍 Our Address
Petroza
Lala Hanuman Prasad Ka Purwa,
Narayanpur, Bhatni, Pratapgarh,
Uttar Pradesh – 229410, India
❓ Frequently Asked Questions
Visit our FAQs page for answers to the most common queries about shipping, returns, product care, and more.
💡 Note: Petroza is a global pet care brand run by passionate animal lovers. We believe in transparent communication and exceptional support.
💙 Thank you for trusting Petroza. We look forward to helping you!